It matters...That you know what to expect
All patients have the right to participate in and make decisions concerning their health care. This includes patients who are hearing impaired or who may not speak English.
Interpreters can make sure that a language barrier does not complicate the relationship between patients and caregivers and ensures that patients have a complete understanding of all medical procedures. The breast center provides free interpretive services for our non-English speaking and hearing-impaired patients. Services are available in virtually all languages.
Services ProvidedThe following services are available to our patients depending on their identified communication need:
- In-person, face-to-face interpretation/translation during appointments
- Telephone interpretation/translation
- Sign language interpretation during appointments
- InDemand Interpreting
We can also set up a three-way conference call for patients who require an interpreter to schedule their appointment or talk with a financial counselor.
To insure access and understanding for all patients, the breast center also has available key documents in languages most often spoken by non-English speaking patients in our area. These include the following:
The breast center has also made efforts to add Google Translate to our website to assist our patients when visiting our website. Please click on the 'Language' link under the search bar in the upper right side of your screen to translate the pages on our website.